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Get expert assessment of your immigration options with no obligation.
Have a question about our services or need quick advice? Send us a message.
When you can expect to hear from us
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
All times in AEST
Phone calls: Immediate during office hours
Emails: Within 24 hours
General enquiries: 1-2 business days
Urgent matters: Same day response
Free consultations: Usually within 2-3 business days
Urgent consultations: Same or next business day
Evening consultations: Available upon request
Weekend consultations: By special arrangement
If you have an urgent immigration matter that requires immediate attention (such as visa expiry, deportation notice, or time-sensitive application deadlines), please call us directly.
Available during office hours for urgent matters
Common questions answered instantly
Our consultation is completely free. Service fees start from AUD $1,500 depending on the visa type and complexity. We provide transparent pricing with no hidden costs.
Processing times vary by visa type. Student visas typically take 4-6 weeks, skilled migration 8-12 months, and family visas 12-24 months. We'll provide specific timelines during consultation.
Yes, all our migration agents are registered with MARA (Migration Agents Registration Authority) and bound by professional conduct rules and ethics.
We maintain a 95% success rate. If an application is refused due to our error, we offer appeal assistance or partial refunds based on our service guarantee terms.